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Lydia® Voice increases picking accuracy

29.06.2017 01:00:00

GAH Alberts supplies their customers from commerce, trade and industry with all components that have to do with fence technology, as well as DIY. Maximum flexibility in logistics is specifically required for seasonal business. Due to the expanding gardening segment the family-owned company built a new logistics center last year with a size of 7,200 m². 800 different products are stored there which are in particular demand in the spring season.

At the same time GAH Alberts made the decision for the picking technology Pick by Voice: so now the pickers are guided through the warehouse via voice dialog with Lydia® Voice Suite. The Pick by Voice system is directly connected to the higher-level ERP system via Lydia® Connector for SAP. The logic of the voice dialog is completely linked with the SAP system which controls the allocation of orders.

Replenishment control, as well as all other process-related picking steps, is transmitted to the picker by the higher-level system via the voice system during order processing. Then the picker reports back to the ERP system. Stock transfer processes can be triggered accordingly.

 

Ready for the season with Rent-a-Voxter

Some 100 Voxter® mobile voice computers are used by GAH Alberts in the context of the Rent-a-Voxter program. A decisive advantage of the leasing solution: the customer enjoys an all-round carefree package, since apart from hygiene products, such as headsets, all devices are leased. If required, topsystem will provide further mobile voice computers for seasonal spring business.

Even temporary staff can work with Lydia® Voice without any great effort and level out seasonal peaks: since the software is speaker-independent and works intuitively there is no need for long familiarization and training periods.

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