In a bid to achieve maximum efficiency in air freight handling, Wisskirchen Handling Services GmbH will be placing its trust in topsystem’s Electronic Cargo Handling & Operations System (ECHOS®) from June 2018. Once it goes into operation at the cargo centre of Cologne/Bonn Airport, the modular web-based system for air freight handling will unlock a wide range of options for enhancing efficiency in all work processes.
Air freight specialist Wisskirchen provides an extensive range of professional, personnel and technical support in the field of airline, forwarding and ground handling services. The company and its around 600 employees handle over 500,000 tonnes of air freight each year. At the multifunctional cargo centre of Cologne/Bonn Airport, Wisskirchen combines the functions of an air freight handling terminal and forwarding hub under one roof. From June, the company will start using the Electronic Cargo Handling & Operations System (ECHOS®) in a bid to optimise its processes.
The end-to-end solution supports all stages of the air freight handling workflow and reliably covers the entire chain of processes between airside and landside and back. This includes the management of inbound and outbound cargo, with all information sent in real time to the right place for further processing via ECHOS®. In addition, document handling staff are immediately notified in the event of discrepancies in subsequent handling stages, enabling them to take swift action. Using ECHOS®, employees are able to monitor and manage stock movement within the cargo processing area on mobile devices, while also going through checklists for the handling of hazardous goods. Featuring an integrated resource planning and management program, the software also optimises the deployment of staff, based on the process, storage and dispatch data analysed. The air freight handling system captures all these processes digitally, with no paper needed at all.
Air freight handling via an app
Wisskirchen will also be using mECHOS, the system’s mobile app, at the cargo centre in Cologne. The app guides employees every step of the way, providing instructions on what to do next, storage locations, build-up and other tasks to be performed. Thanks to mECHOS, Wisskirchen staff will be able to go about their work without the need for paper documents. It will also support the use of measurement peripherals, as the intuitive app reliably covers all warehouse areas. Employees will be able to fully focus on their main tasks, helping to reduce error rates in the warehouse.
“Wisskirchen opted for ECHOS in a bid to improve client connectivity, make our quality more measurable and verifiable, and enhance efficiency through increasing automation and eliminating the use of paper,” explains Wisskirchen Managing Director Oliver Hellwig. The air freight specialist is planning to deploy the software at additional sites and hubs in Germany.
topsystem is to showcase the solution at the Passenger Terminal EXPO in Stockholm, at stand 1590.